Terms and Conditions
1. TERMS OF SUPPLY
These are the terms on which we offer to supply our services to you:
a. Who are we?
The Beer Festival Company a company registered in England & Wales (number 6211162). Our registered office is Suite 3 Capital House, Speke Hall Road, Hunts Cross, Liverpool, Merseyside L24 9GB. We call ourselves “BFC” throughout these terms.
b. What do we offer? - The BFC promise.
BFC strives to offer all its customers an excellent level of service. Through our web site, we offer access to sponsorship packages and entry tickets to the events that we organise working with clubs, associations and other groups.
c. How the sales process works
Once you have chosen which service you wish to order, you should proceed to the checkout. Your account will be debited with the relevant amount when you click on the “Buy now ” button. When we receive your order we will send you an order confirmation which will include an order number. We will check your order and that your payment has been received. Assuming that there are no problems with the order, BFC will administer the service to ensure that your sponsorship is properly executed and that your tickets are either sent out to you in good time, or else available for collection at the entrance lobby to the event for which you have made your purchase on the correct day and at the right time. Tickets will be issued on confirmation of the unique code noted on your email confirmation and subsequent email reminders.
If, for any reason, there is a problem with your order, we will contact you by e-mail at the address you have provided. We will offer you the option either to revise your order or to cancel it and have your card refunded. If we do not receive a response to our e-mail notifying you of a problem within 2 working days we will assume that you do not wish to proceed with your order and will refund your account.
d. Restrictions on our service
Age Limit
In the UK, it is illegal for anyone under the age of 18 years to buy alcoholic beverages. We will not sell or deliver tickets to anyone who is, or seems to be, under the age of 18. All customers must confirm that they are at least 18 years old and agree to supply proof of age if we or our partner organisations ask for it.
Some events may be reserved for people over the age of 25, if this is likely to affect you, please check before making you purchase.
e. Cancellations
You may cancel your purchase at any time leading up to the event for which you have purchased tickets and claim a full refund. Cancellation of a sponsorship order will be made subject to deductions to cover printing costs and other administrative costs associated with the sponsorship. This does not affect your rights under law.
f. Prices
Our prices are shown in pounds sterling and include Value Added Tax (currently 17.5%) except where otherwise indicated. Any delivery charges that might be incurred would be charged in addition and would be subject to VAT.
g. Collection
Tickets will be available from staff located in the entrance areas to each event or from manager at the cash desk. Unique reference codes supplied to you in confirmatory emails will be matched to records maintained by BFC and tickets issued accordingly.
h. Changes to terms and conditions
From time to time we may need to change our terms and conditions or revise our charges. If there is a change to our terms and conditions, we will you notify that such change has taken place.
i. Any problems?
If there are any problems please contact us using the Contact us link on the web site and we will do our best to resolve matters.
2. TERMS OF SERVICE
a. Copyright Notice
The contents of these pages are copyright © The Beer Festival Company Limited 2008. You may download to a local hard disk and print extracts from this web site for your personal use. You may also recopy downloaded extracts to others provided you do not do so for profit.
You may only reproduce all or part of the contents of this site in any form for personal use. None of the content of this web site may be copied or otherwise incorporated into or stored in any other web site, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other). For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.
However, caching of this site by an information service provider acting in the normal course of its business as provided for in the Electronic Commerce ( EC Directive) Regulations 2002 is permitted.
Any enquiries should be directed to us using the Contact us link.
b. Third party sites
BFC makes no promises about any content of any other web site referred to or accessed by hypertext link through this web site ("third party site"). We do not endorse or approve the content of any third party site, nor will we have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or entity).
c. Use of this site
BFC does everything which it reasonably can to ensure that this site is safe to use. However we cannot accept any liability in respect of losses or damage to your property caused by changes to the content of this web site (including the insertion of any computer virus infection, spyware, malicious software, trojans or worms) by any unauthorised third parties. If you become aware of any such problems please let us know immediately via the Contact us link in order that we can arrange for the appropriate action to be taken.
d. Web site Security
All of our transactions take place in a secure environment and we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access.
The web site may register individuals with their e-mail address and a password - both of which you provide. You are entirely responsible if you do not maintain the confidentiality of your ID and password. You are entirely responsible for all activities that occur under your user ID and password. If there has been any unauthorised use of your user ID or any breach of security known to you, you must inform us immediately.
e. Exclusion of liability
Nothing in these terms and conditions should be read as seeking to limit your rights under law. However, to the fullest extent permitted at law, BFC is providing this web site and its contents on an "as is" basis. We do not represent or warrant that the information accessible via this web site is accurate, complete or current.
f. Governing Law
Your use of this web site and any purchase by you via this web site will be governed by the Laws of England and Wales. If any dispute arises between us, we agree that such dispute should fall under the non-exclusive jurisdiction of the English courts.
g. Termination
We reserve the right to reject any current or future order from you if we discover that you are breaking any of our terms and conditions.
h. Contact BFC
The Beer Festival Company Limited
Suite 3 Capital House
Speke Hall Road
Hunts Cross
Liverpool
Merseyside
L24 9GB
Tel: 07798 920884
Email: info@thebeerfestivalcompany.com
Company registration: 6211162
Registered name: The Beer Festival Company Limited
VAT Registration: pending
We also welcome customer emails and feedback. Send any comments about our service, website, beers, indeed anything that you think may improve our offer, to didyouknow@thebeerfestiavalcompany.com.